TERMS OF USE AND CONDITIONS

Invincible You, a product/service operated by Vedanga Solutions Private Limited

PREAMBLE

These Terms of Use and Conditions (“Terms”) constitute a legally binding agreement between the user (“User,” “Participant,” “You,” or “Your”) and Invincible You, a product/service operated by Vedanga Solutions Private Limited, including its affiliates, subsidiaries, licensors, technology partners, successors, administrators, and authorized representatives (collectively referred to as “Invincible You,” “Company,” “We,” “Us,” or “Our”).

These Terms govern the access, registration, onboarding, participation, interaction, use, administration, operation, and continued usage of the Invincible You ecosystem, including but not limited to:

• mobile applications;
• web applications;
• dashboards;
• AI-powered systems;
• coaching platforms;
• DRIFT behavioral assessments;
• learning and competency modules;
• reflection systems;
• journaling systems;
• analytics systems;
• 360-degree evaluation systems;
• feedback systems;
• automated recommendation systems;
• reporting systems;
• Small Group Coaching (SGC);
• integrated APIs;
• third-party operational integrations; and
• all related products, software, infrastructure, tools, services, and functionalities (collectively referred to as the “Services”).

DEFINITIONS

For the purposes of these Terms, unless the context otherwise requires:

“AI”

Means Artificial Intelligence systems, machine learning systems, Large Language Models (LLMs), automated recommendation systems, conversational systems, behavioral analytics systems, predictive systems, and automated processing technologies utilized within the Services.

“DRIFT Assessment”

Means the behavioural, personality, leadership, competency, organizational, psychometric, coaching, and development-related assessment systems made available through the platform.

“User Content”

Means any information, reflections, journal entries, uploads, responses, prompts, feedback, comments, assessments, behavioural inputs, coaching interactions, documents, files, or other materials submitted, uploaded, transmitted, generated, or otherwise provided by Users through the Services.

“Platform”

Means the Invincible You ecosystem, including all applications, systems, software, infrastructure, dashboards, databases, APIs, AI systems, integrations, and operational environments.

“Services”

Shall have the meaning assigned in Clause 1 above.

ELIGIBILITY

The Services may only be accessed and used by individuals or entities legally competent to enter into binding agreements under applicable laws. By using the Services, the User represents and warrants that:

1. the User is legally competent to contract;
2. all information provided by the User is true, accurate, complete, and not misleading;
3. the User shall maintain the accuracy of such information; and
4. the User shall use the Services solely in compliance with applicable laws, regulations, and contractual obligations.

Where the Services are accessed on behalf of an organization, institution, employer, educational body, or corporate entity, the individual accessing the Services represents and warrants that they possess full authority to bind such entity to these Terms.

ACCOUNT REGISTRATION, AUTHENTICATION, AND ACCESS SECURITY

Access to certain Services may require:

• registration;
• onboarding;
• OTP verification;
• email verification;
• password authentication;
• linked-device authentication;
• session validation; and/or
• administrative authorization.

The User agrees to:

1. maintain strict confidentiality of credentials, passwords, OTPs, session tokens, and linked-device access;
2. immediately notify Invincible You regarding unauthorized access, credential compromise, or suspected security breaches;
3. refrain from sharing credentials with unauthorized persons; and
4. remain fully responsible for all actions conducted through their account.

Invincible You reserves the unrestricted right to suspend, restrict, monitor, investigate, or terminate accounts where suspicious, unlawful, fraudulent, abusive, or unauthorized activities are detected.

MANDATORY ACCEPTANCE / BLOCKING GATE

Explicit acceptance of these Terms, the Privacy Policy, consent notices, and applicable disclosures constitutes a mandatory pre-condition for access to the Services.

Users who do not expressly accept the applicable Terms shall not be permitted to:

• access the Platform;
• proceed beyond onboarding stages;
• utilize platform functionalities; or
• interact with protected Services.

Such acceptance constitutes informed digital consent under applicable laws.

NATURE OF SERVICES

Invincible You provides integrated technology-enabled behavioral development, learning, coaching, assessment, reflection, competency-building, and AI-assisted engagement services. The Services may include:

• AI-assisted coaching;
• competency tracking;
• psychometric evaluations;
• journaling systems;
• behavioral analytics;
• progress tracking;
• engagement analysis;
• learning journeys;
• automated recommendations;
• development plans;
• reporting systems;
• organizational analytics;
• feedback systems;
• 360-degree review systems;
• surveys;
• reflection systems; and
• personalized development experiences.

The User acknowledges that certain functionalities may involve automated processing, behavioral analysis, profiling technologies, AI systems, predictive systems, analytics systems, and integrated third-party infrastructure.

AI SYSTEMS, AUTOMATED PROCESSING, AND DISCLAIMERS

The Platform utilizes AI technologies, including Large Language Models (LLMs), automated conversational systems, recommendation systems, behavioral analysis systems, and AI-assisted processing technologies. The User expressly acknowledges and agrees that:

1. AI-generated outputs are probabilistic, automated, and assistive in nature;
2. AI outputs may contain inaccuracies, omissions, incomplete interpretations, hallucinations, biases, or errors;
3. AI-generated outputs do not constitute legal, psychological, psychiatric, medical, clinical, employment, regulatory, investment, tax, or financial advice;
4. AI-generated behavioral insights shall not be treated as conclusive factual determinations regarding personality, capability, emotional condition, psychological state, or professional competence;
5. Users shall exercise independent judgment before relying upon AI-generated outputs; and
6. automated systems may materially influence personalization, recommendations, engagement analysis, competency suggestions, and coaching continuity.

Users may request meaningful information regarding the logic, significance, and envisaged consequences of automated processing that materially affects them. Users may also request human review of significant decisions produced wholly or substantially through automated means, contest such decisions, and obtain an explanation of the outcome. Such rights apply where automated processing produces legal or similarly significant effects, in accordance with Article 22 GDPR and applicable law.

ACCEPTABLE USE OBLIGATIONS

The User agrees not to:

• violate applicable laws or regulations;
• misuse the Platform or Services;
• engage in harassment, abuse, hate speech, intimidation, or unlawful discrimination;
• upload malware, malicious code, viruses, ransomware, or harmful technologies;
• attempt unauthorized access to systems, APIs, databases, servers, or accounts;
• interfere with system integrity, performance, or security;
• exploit vulnerabilities or circumvent access controls;
• reverse engineer, scrape, copy, reproduce, or commercially exploit the Platform without authorization;
• misuse AI systems for unlawful, deceptive, harmful, or manipulative purposes; or
• engage in fraudulent, unlawful, or unethical conduct.

Invincible You reserves absolute discretion to investigate violations and undertake enforcement actions including suspension, access restriction, reporting to authorities, legal proceedings, or permanent termination.

USER CONTENT AND LICENSE RIGHTS

Users retain ownership of User Content submitted through the Services. However, by submitting User Content, the User grants Invincible You a worldwide, non-exclusive, royalty-free, sublicensable, transferable, and revocable license to:

• host;
• store;
• process;
• analyze;
• reproduce;
• display;
• transmit;
• modify;
• adapt; and utilize such User Content solely for purposes relating to:

• service delivery;
• platform functionality;
• AI-assisted operations;
• behavioral analytics;
• assessment continuity;
• coaching continuity;
• research;
• troubleshooting;
• compliance;
• fraud prevention;
• platform improvement; and
• lawful operational purposes.

The User represents and warrants that User Content: (a) does not violate applicable law; (b) does not infringe third-party rights; and (c) may lawfully be processed by Invincible You.

THIRD-PARTY SERVICES AND INTEGRATIONS

The Platform may integrate with or rely upon third-party vendors, cloud infrastructure providers, analytics systems, AI providers, authentication systems, and operational technologies including but not limited to:

• Anthropic;
• Google;
• Supabase;
• PostHog;
• Langfuse;
• Resend
• Microsoft
• Expo
• Sentry; and
• related subprocessors or operational partners.

The User acknowledges that portions of the Services may depend upon third-party systems outside the direct operational control of Invincible You.

Invincible You shall not be liable for interruptions, failures, inaccuracies, breaches, delays, or damages attributable to third-party infrastructure providers except where liability cannot legally be excluded.

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights associated with the Platform and Services, including:

• software;
• source code;
• databases;
• UI/UX designs;
• methodologies;
• assessments;
• reports;
• algorithms;
• trademarks;
• branding;
• graphics;
• documentation;
• AI systems;
• workflows; and
• proprietary technologies

shall remain the exclusive property of Invincible You and/or its licensors. No ownership rights are transferred to Users under these Terms. Users receive only a limited, revocable, non-transferable, non-exclusive license to access and use the Services for authorized lawful purposes.

PRIVACY, DATA PROCESSING, AND ANALYTICS

Collection, processing, storage, retention, disclosure, transfer, analytics processing, AI-assisted processing, and security handling of personal information shall be governed by the applicable Privacy Policy and applicable data protection laws including the Digital Personal Data Protection Act, 2023 (India) and, where applicable, the General Data Protection Regulation (GDPR) (EU) 2016/679.

Users acknowledge and consent that the Platform may process:

• behavioral data;
• coaching interactions;
• journaling data;
• analytics data;
• engagement metrics;
• technical identifiers;
• assessment data;
• AI interactions;
• operational metadata; and
• system-generated information

necessary for platform operation, personalization, security, analytics, compliance, fraud prevention, and lawful operational purposes.

SUSPENSION, RESTRICTION, AND TERMINATION

Invincible You reserves the unilateral right to:

• suspend accounts;
• restrict access;
• disable features;
• revoke permissions;
• terminate Services; or
• permanently block Users

where:

1. violations of these Terms occur;
2. unlawful conduct is suspected;
3. operational or security risks arise;
4. fraud or misuse is identified;
5. third-party rights are threatened; or
6. legal or regulatory obligations require intervention.

Termination may occur without prior notice where reasonably necessary for security, compliance, fraud prevention, or risk mitigation purposes.

DISCLAIMER OF WARRANTIES

To the maximum extent permitted under applicable law, the Services are provided on an “AS IS,” “AS AVAILABLE,” and “BEST EFFORTS” basis without warranties of any kind, whether express, implied, statutory, or otherwise.

Invincible You does not warrant that:

• Services will remain uninterrupted;
• systems will remain error-free;
• AI outputs will be accurate;
• recommendations will be reliable;
• defects will always be corrected; or
• the Platform will remain immune from cyber threats or technical failures.

LIMITATION OF LIABILITY

To the fullest extent permitted under applicable law, Invincible You shall not be liable for:

• indirect damages;
• incidental damages;
• consequential damages;
• punitive damages;
• exemplary damages;
• loss of profits;
• reputational losses;
• data loss;
• business interruption;
• cyber incidents;
• AI-generated inaccuracies;
• third-party failures; or
• operational disruptions arising out of or relating to the Services.

Nothing contained herein excludes liability where exclusion is prohibited by applicable law.

INDEMNIFICATION

The User agrees to indemnify, defend, and hold harmless Invincible You, its affiliates, officers, directors, employees, contractors, licensors, subprocessors, technology providers, and representatives against any claims, proceedings, liabilities, damages, penalties, losses, costs, or expenses arising from:

• breach of these Terms;
• unlawful conduct;
• misuse of Services;
• violation of third-party rights;
• regulatory non-compliance; or
• User Content submitted through the Platform.

INTERNATIONAL DATA TRANSFERS

The User acknowledges that information may be processed, stored, or transferred across jurisdictions where operational infrastructure or service providers maintain facilities.

Where applicable, such transfers may rely upon:

• Standard Contractual Clauses (SCCs);
• contractual safeguards;
• equivalent protection mechanisms; or
• legally recognized transfer frameworks.

Transfers of personal data outside the European Economic Area (EEA) or the United Kingdom shall be protected through Standard Contractual Clauses (SCCs) as approved by the European Commission, adequacy decisions, or equivalent lawful transfer mechanisms in accordance with Chapter V of the GDPR. Invincible You shall not transfer personal data to a third country absent appropriate safeguards.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Subject to applicable law, courts having jurisdiction over the registered office of Invincible You shall possess exclusive jurisdiction over disputes arising from or relating to these Terms or the Services.

MODIFICATIONS AND POLICY UPDATES

Invincible You reserves the unrestricted right to amend, revise, replace, supplement, update, or modify these Terms at any time to reflect:

• legal developments;
• regulatory obligations;
• technological changes;
• operational requirements;
• security enhancements; or
• business modifications.

Updated Terms become effective upon publication through the Platform or related Services.

Continued usage after publication constitutes acceptance of revised Terms.

CONTACT AND GRIEVANCE REDRESSAL

For legal notices, privacy requests, complaints, support requests, or grievance-related matters:

Invincible You may require identity verification or supporting documentation before processing requests.

ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and all incorporated policies, constitute the complete and entire agreement between the User and Invincible You relating to the Services and supersede prior understandings, communications, or representations relating thereto.